Help
Frequently asked questions
Answers about creating stories, credits, licensing, and support. Still stuck? Contact us.
General
What is StorySage?
StorySage is a platform for designing and sharing stories with AI assistance. Enter details yourself or leave fields blank for generation. You can also browse stories in the gallery (subject to plan visibility rules).
How do I create a story?
Go to Home, create a new project, then work through modules such as Background Details, Initial Inspirations, Character Generator, Outline Creator, and so on. Regenerate before saving when you want alternatives.
How do I edit a story?
Open modules for your active project and regenerate or revise while still in that module’s generation phase. Early foundations (inspirations, characters, locations) are harder to change after save because later modules depend on them — start a new project if you need a full rewrite.
How do I share or read my story?
Use Story Review sections in modules, or Dialogue Coach for a full read-through. Storyteller Pro can export formatted PDF scripts via Screenplay Writer and MP3 via the dubbing/mixer workflow after prerequisites are complete.
What content is not allowed?
Illegal, harmful, abusive, sexually explicit pornography-focused, hateful, or infringing content is not allowed. See Terms of Use. Report gallery issues via in-app reporting or Contact.
Billing & credits
How do I buy credits?
Subscribe to Storyteller or Storyteller Pro (monthly or yearly) from Pricing or My Account at account.storysage.io.
What is the difference between Storyteller and Storyteller Pro?
Storyteller is non-commercial with public gallery / CC BY-NC-SA style terms. Pro adds credits, PDF/audio/music exports, private projects by default, and individual commercial-use rights. Enterprise is required for many studio production and rights-resale cases — contact us.
Do credits roll over? Can I get a refund?
Unused credits do not roll over. You may cancel renewal anytime; charges for the current period are generally non-refundable once issued.
Do you offer Enterprise?
Yes — for commercial film, media, games, and advertising teams. Email [email protected] or use Contact.
More help
Product deep-dives: AI screenwriting · AI game writing · Microdramas & vertical video · Journal · Contact